Built From Hands-On Ecommerce Experience
EcomManage helps ecommerce businesses manage the work behind their stores—from marketplace operations and Shopify support to advertising and professional business email solutions.
We are not here to offer quick fixes or treat your store like another task on a list. Our goal is to understand how your business works, take responsibility for the areas we handle, and support you like an extension of your own team.
Pawan Kohli
Ecommerce professional with hands-on experience across marketplace operations, Shopify, advertising, customer support, business email systems, and store workflows.
Practical Ecommerce Support Built Around Real Store Operations
EcomManage was created from years of practical experience working inside ecommerce operations—not from theory alone. Running an online business involves much more than uploading products or launching advertisements.
Listings need to stay accurate. Inventory needs attention. Orders need to move. Customers need answers. Promotions, returns, marketplace requirements, Shopify updates, advertising, email systems, and everyday operational issues all need consistent management.
EcomManage brings marketplace, Shopify, advertising, business email, design, and digital expertise together so businesses can get focused support without coordinating multiple disconnected service providers.
From Day-to-Day Ecommerce Work to Building EcomManage
Pawan’s ecommerce journey started in 2017 with hands-on store operations and expanded into marketplace management, Shopify development, advertising, customer support, logistics, and business technology.
The Journey Started With Ecommerce Operations
Pawan began working with ecommerce businesses using Shopify and marketplace channels including Wayfair, Amazon, eBay, and Walmart. This built a practical understanding of how online stores operate behind the scenes every day.
Learning the Work That Keeps a Store Moving
His experience grew across product listings, inventory updates, promotions, order processing, customer queries, replacement parts, problem-solving, returns, and shipping workflows using carriers such as FedEx and UPS.
Working Across More Marketplaces
Over time, the work expanded into channels including Etsy, Poshmark, Best Buy, Temu, TikTok Shop, Houzz, and other ecommerce environments, creating broader marketplace experience.
Building and Improving Online Stores
Alongside marketplace work, Pawan developed Shopify experience through dropshipping stores, product setup, app integrations, theme customisation, store structure, and conversion-focused layouts designed to make stores clearer and easier to use.
Adding Business Systems & Technical Knowledge
With a computer science background, Pawan also developed practical knowledge of Google Workspace, Microsoft 365, Zoho Mail, website systems, and the technical tools used in ecommerce operations.
Bringing the Experience Together Through EcomManage
EcomManage brings these skills together into one focused service business supporting marketplace operations, Shopify stores, ecommerce advertising, and professional business email solutions through a specialised team.
Experience Working With Businesses Across International Markets
Ecommerce expectations differ across markets. Customer communication, store presentation, shipping expectations, marketplace standards, and business processes can vary by country and platform.
Through work connected with businesses and ecommerce operations across markets including the USA, UK, Canada, Australia, Germany, and other regions, Pawan has developed practical experience with different customer expectations and ecommerce environments.
International Ecommerce Operations
Our focus is not simply where a business is located, but understanding the platform, workflow, and customer experience it needs to manage.
Specialised Support Across the Core Areas of Ecommerce
Each service is handled around the skills, platform knowledge, and workflow it requires.
Marketplace Store Management
Product listings, catalog work, inventory-related tasks, order support, customer service, returns, account health, and multi-channel store management.
Explore Marketplace Services →Shopify Store Solutions
Store setup, theme customisation, product and collection setup, app integrations, migration, dropshipping support, and ongoing Shopify management.
Explore Shopify Solutions →Ecommerce Growth & Advertising
Marketplace advertising support across channels such as Amazon, eBay, Walmart, and Etsy with structured campaign management and optimisation.
Explore Growth & Advertising →Business Email Solutions
Professional setup, migration, domain authentication, and administration for Google Workspace, Microsoft 365, Outlook, and Zoho Mail.
Explore Business Email Solutions →More Than a Service Provider
We want clients to feel that the work we handle is being treated with care, responsibility, and a genuine understanding of their business.
Relationship Before Transaction
We focus on long-term working relationships rather than treating every project as a quick sale.
No Shortcut Approach
We prefer doing the work carefully instead of using shortcuts that may create bigger problems later.
An Extension of Your Team
We aim to understand your workflow and priorities so our work stays connected to your business.
Fair, Transparent Value
Pricing is based on the real scope of work, with a focus on useful support and reliable execution.
Clear Communication
We keep responsibilities, approvals, progress, and important issues visible throughout the work.
Quality Over Empty Promises
We avoid unrealistic guarantees and focus on delivering the agreed scope carefully and professionally.
Specialised People for Different Parts of Ecommerce
EcomManage has grown from founder-led ecommerce experience into a specialised team with backgrounds in computer science, ecommerce operations, development, design, marketing, and business technology.
Different services require different skills. We organise work around the right expertise instead of expecting one person to handle every technical, creative, and operational responsibility.
See How We Work With Clients →When You Book a Consultation, You Speak Directly With Pawan
As Founder and CEO, Pawan remains directly involved in initial client conversations. This means your requirements are discussed with someone who understands the practical side of ecommerce operations and the services EcomManage provides.
The first conversation is not about pushing you into a package. It is about understanding your current setup, what is creating difficulty, what support you actually need, and whether EcomManage is the right fit.
“I started EcomManage to bring the skills I learned through years of ecommerce work into one team that clients can rely on. My priority is to build long-term relationships, deliver real value, and make sure the work we take responsibility for is handled properly.” — Pawan Kohli, Founder & CEOBook a Free Consultation With Pawan
Make Ecommerce Operations Easier to Manage
Our mission is to help ecommerce businesses reduce operational pressure through reliable, specialised support across the systems and channels they use every day.
Become a Trusted Long-Term Ecommerce Support Partner
We want EcomManage to be known for practical expertise, responsible execution, strong relationships, and support that grows alongside the businesses we work with.
Looking for Ecommerce Support That Feels Like Part of Your Team?
Tell us what you are managing, where you need support, and what is taking too much of your time. Your first consultation is directly with Pawan so we can understand your requirements before recommending the next step.
